A safer way to pay for home renovations.

Homeowners fund each stage before it starts. Builders are paid when the work is approved. The money is held securely in between.

I’m a builderI’m a homeowner

Your money is held securely by OPP, our FCA-regulated payment partner. No subscription or setup fee. How your money is protected

Renopay app, homeowner view: a £6,000 groundworks stage under review, with the money held securely and an Approve button

How it works

Every stage is paid for before it starts

A renovation is split into stages, such as foundations, walls and roof. Each stage follows the same four steps.

  1. 1

    Agree the stages

    The builder splits the job into stages, each with a price. The homeowner checks the plan and accepts it.

  2. 2

    Pay before the stage starts

    The homeowner pays for the next stage. The money is held securely by our FCA-regulated payment partner.

  3. 3

    Do the work

    The builder can see the money is there before they start. When the stage is finished, they ask for approval.

  4. 4

    Approve and release

    The homeowner checks the work and approves it. The money for that stage is released to the builder.

Then the next stage starts, and so on until the job is done.

Prefer to watch?

How Renopay works, in 1 minute 34 seconds. With sound and captions.

Trust

Your money is held securely until the work is approved

Every payment is held by our FCA-regulated payment partner. Your builder can see it’s there before they start, and it’s released when the stage is approved.

Safeguarded from day one

  • An FCA-regulated partner. Your money is held by OPP (Online Payment Platform), our payment partner, which is authorised and regulated by the Financial Conduct Authority.
  • A safeguarded account. It’s kept in a safeguarded account, separate from OPP’s and Renopay’s own money.
  • Released on approval. Your builder can see the money is there, but it’s released only when the stage is approved, or automatically if there’s no response or dispute within 14 days.

Payment services are provided by Online Payment Platform Limited (OPP), an Authorised Electronic Money Institution regulated by the FCA, Firm Reference Number 1003976. Read OPP’s terms

Fair if you don’t agree

  1. 1.Raise it in the app. Either side can, with photos and notes. The money for that stage stays held securely while you sort it out.
  2. 2.Agree a way forward. A fix, a part payment or sign-off, confirmed in the app.
  3. 3.An independent decision. If you still can’t agree, an independent RICS surveyor looks at the work and decides how that stage’s money is split.

Renopay doesn’t take sides. Each side pays half the surveyor’s fee when the dispute is escalated, and the surveyor decides who pays it in the end. Read the full dispute process

Compare

Why Renopay beats the old way

How Renopay compares with paying cash or by bank transfer, or having a quantity surveyor manage the payments.

  • Proof the money is there

    • Yes

      Renopay

      Shown before each stage starts

    • No

      Cash or bank transfer

      None

    • Partly

      Quantity surveyor

      Partial

  • When the builder is paid

    • Yes

      Renopay

      When the homeowner approves the stage

    • No

      Cash or bank transfer

      When the invoice is paid

    • No

      Quantity surveyor

      After each valuation is certified

  • Where the money is

    • Yes

      Renopay

      Held securely until the stage is approved

    • No

      Cash or bank transfer

      With the builder once paid

    • Partly

      Quantity surveyor

      With the homeowner until paid

  • If you disagree

    • Yes

      Renopay

      Only that stage pauses. An independent RICS surveyor decides

    • No

      Cash or bank transfer

      Court

    • No

      Quantity surveyor

      Court or adjudication

  • Cost

    • Renopay

      1% each side (builders add VAT)

    • Cash or bank transfer

      No fee

    • Quantity surveyor

      Professional fees

Pricing

Simple, fair pricing

Both sides pay 1% of each stage. No subscription and no setup fee.

Homeowners

1%of each stage

  • Pay one stage at a time, not the whole job up front
  • Money held securely until you approve
  • Independent RICS surveyor if you disagree
  • No subscription or setup fee
Send your builder a linkMore for homeowners

Builders

1% + VATof each stage

  • See the money is there before you start
  • Paid when the stage is approved
  • No invoices to chase
  • No subscription or setup fee
Sign up your businessMore for builders

Work out the fees for your project

Frequently asked questions

Still unsure? Email hello@renopay.co.uk and we’ll help you decide if Renopay is right for your project.

Plan your project

Real stage breakdowns, costs and timings for UK renovations.

Free tools

Set up a fair payment schedule, or check a quote before you sign.

Start with your next stage.

Builders sign up and invite the homeowner to the project. Homeowners, send your builder a link.

Sign up your businessSend your builder a link

Know a good builder? Refer them and earn £1,000.

Builders and architects can also book a 30-minute call.